Privacy Policy – Alnoor Academy

Effective Date: 1/1/2026
Last Updated: 1/1/2026

Alnoor Academy (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, use our services, or otherwise interact with us.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following personal data:

a. Personal Identification Information

  • Name

  • Email address

  • Phone number

  • Postal address

  • Date of birth

  • Parent/guardian information (for minors)

b. Account Data

  • Username and password

  • Profile details

  • Enrollment history

c. Financial Information

  • Payment details (processed securely by third-party payment providers)

  • Billing address

d. Technical and Usage Data

  • IP address

  • Browser type and settings

  • Device information

  • Pages visited and interaction data

  • Cookies and similar technologies

e. Communications

  • Messages you send to us

  • Customer support interactions

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our services

  • Process registrations and enrollments

  • Communicate with you (updates, notifications, support)

  • Personalize your experience

  • Send newsletters, offers, or promotional content (with your consent, where required)

  • Comply with legal obligations

  • Protect our rights and user safety

3. Legal Basis for Processing (where applicable)

Depending on your location, we may rely on:

  • Consent you provide

  • Performance of a contract you are part of

  • Legal obligations we must comply with

  • Our legitimate business interests (e.g., improving services)

4. Sharing Your Information

We may share personal data with:

  • Service Providers: For payment processing, hosting, analytics, communication tools, etc.

  • Business Partners: If you choose services offered jointly with partners.

  • Legal Authorities: When required by law, to enforce our rights, or to protect safety.

  • Affiliates: Subsidiaries or related companies operating parts of our services.

We do not sell your personal information to third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze site usage

  • Improve our services

You can control or disable cookies through your browser settings. Some features may not work if cookies are disabled.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction.

However, no method of transmission or storage is 100% secure. You acknowledge that data transmission over the internet is at your own risk.

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by applicable laws.

8. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for their practices. We recommend reviewing their privacy policies separately.

9. Children’s Privacy

If you are under the age of 16, you must have parental or guardian consent to use our services. We do not knowingly collect personal data from children without appropriate consent.

10. Your Rights (Where Applicable)

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent

  • Restrict or object to certain processing

  • Data portability

  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at the information below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the latest changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Alnoor Academy
Email: info@alnooracademy.net
Phone: +2 010 132 45 747
Address: 101 Raselbar – Damietta – Egypt